1. Information We May Collect
We may collect information you provide such as name, phone number, email address, account details, support messages and service-related transaction information.
2. How Information Is Used
Information may be used to provide services, process requests, support transactions, respond to support tickets, improve security and maintain service records.
3. Transaction & Technical Data
The portal may maintain transaction references, timestamps, device/browser information, login information and security logs where required for service operation and protection.
4. Sharing
Information may be shared with relevant service providers, billers, payment processors or technical partners only as needed to complete requested services or comply with legal obligations.
5. Security
Reasonable technical and operational safeguards should be used to protect information. However, no online system can guarantee absolute security.
6. Retention
Information may be retained for as long as reasonably required for transaction records, support, security, legal or regulatory purposes.
7. User Choices
Users should keep their profile information accurate and may contact support regarding correction or clarification of personal information handled by the portal.
8. Policy Updates
This Privacy Policy may be updated as services, providers or legal requirements change.